UW Health launches COVID-19 Hotline


Due to the increase in respiratory illness and the rise of COVID-19 (Coronavirus), UW Health is following Centers for Disease Control and Prevention (CDC) guidelines in asking patients screening questions. UW Health is also asking people to follow these steps if they are experiencing mild respiratory symptoms, including sore throat, fever, cough and/or shortness of breath:

  • Stay home when they are sick and limit contact with others.
  • Call their doctor before going to a clinic, urgent care center or emergency department and consider using our Care Anywhere Video Visit. 
  • Wash hands frequently with soap and water, and use hand sanitizing gel.
  • Cover their cough with their elbow and sneeze within a tissue.
  • Clean and disinfect frequently touched objects in their home (cellphones, for example).
  • Do not travel while sick.

As the number of cases in the U.S. increase, there is a greater focus on screening for symptoms, which include fever, cough, and shortness of breath. If you are having symptoms, before you go to a clinic, urgent care, or the emergency department, please contact your primary care physician. Let your care team know if you have traveled internationally within 14 days before the symptoms started.

Learn more about UW Health's response and recommendations at uwhealth.org.